10:00 AM-12:00 PM Eastern Time

This skill-focused Learning Community conversation defines and demonstrates a way of engaging that considers the worker-task of providing information and/or feedback to people receiving services. This method of collaborative conversation can prevent disconnection, pushback and increase engagement. 

Trainer: Paul Warren, LMSW

Credits: This training has been approved for two renewal hours (CASAC, CPP, CPS) and two initial hours (CPP, CPS) through New York State’s Office of Addiction Services and Supports (NYS OASAS). As an IC & RC member board, OASAS accredited courses are granted reciprocal approval by the New Jersey Division of Consumer Affairs, Alcohol and Drug Counselor Committee. Many other states offer reciprocity - please check with your accrediting agency.

Participants are required to attend the ENTIRE training, turn on their video cameras and actively participate in order to receive a Certificate of Completion.