This is a beginner friendly, data focused training that covers LGBTQ+ identity, outcomes, and increasing patient engagement in services. The training will give participants a broad understanding of LGBTQ+ culture, demographic terms, the data on population experiences, and tools that can be used in patient care and within an organization as a whole. The training will make individuals more comfortable and confident when interacting with and treating LGBTQ+ communities.

Goals/objectives:

• Identify the barriers LGBTQ+ Patients encounter when accessing health care services

• Increase understanding of LGBTQ+ populations and cultural history especially as it relates to substance use

• Cite existing tools and process improvement strategies related to providing services for LGBTQ+ patients

BIO: Faye Seidler is an award winning advocate that specializes in suicide prevention, LGBTQ+ populations, and state data. She was born and raised in North Dakota and has a decade of experience in community organizing, public speaking, and professional development training. She is known for connecting and uplifting others, bringing communities together, and always keeping hope in focus.